How do I contact customer service?
Customers can reach our customer service department at (208) 319-3079 or our contact form: Contact Us | FLY Racing
Can I cancel my order?
We are unable to process cancellations once an order has been placed. If you encounter any concerns or have questions, please contact us, and we'll be more than happy to assist you within the guidelines of our return policy. Thank you for your understanding.
Do you sell replacement parts for your products?
Yes, we offer replacement parts on several of our FLY Racing products. Please visit the individual categories on our website or a catalog for more information.
Do you offer a size guide for your products?
Product specific size guides can be found on the product detail pages throughout the site.
Do you offer sponsorship opportunities?
Yes, we offer sponsorship opportunities via our Race Support team. Resume season is as follows: SNOW May 1st -Oct 31th
ATV MX & OFFROAD Sept 1st- Nov 30th
MX OFFROAD & EDURO Sept 1st- Dec 16th
BMX & MTN Bike Oct 1st- Dec 16th
Visit our Rider Support Page for more information and to apply!
Do you offer over-the-phone customer service?
We do! Please call (208) 319-3079 to speak to our customer service team.
How do I care for/wash your products?
Racewear: Machine wash in cold water, do not use bleach. We recommend avoiding stain removers. Avoid excess heat during the drying cycle, line dry if possible. Avoid mixing light and dark colors. Velcro straps should be attached to avoid snags on fabric.
Guards: Machine wash in cold water, do not use bleach. Velcro straps should be attached to avoid snags on fabric.
Helmet Pads: We recommend hand washing helmet liners and pads in cold water to avoid excess wear and tear. Avoid harsh chemicals that may compromise the integrity of the liners/pads.